Complaints book
Traveller support
For service enquiries or to report an issue, email ventas@avatours.org.pe or visit Calle Moral 212-A, Cercado, Arequipa. Include your reference and a description; avoid sending payment details.
Official complaints register
The agency has yet to confirm its official complaints register channel. The support email does not replace a complaint filed in that register. This page does not issue a receipt or claim that a complaint has been registered.